Frequently Asked Questions

At Port Melbourne Physiotherapy & Pilates we pride ourselves on providing our patients with a range of modern Physiotherapy services by a highly qualified and friendly team.
  • Back and neck pain
  • Sporting injuries
  • Work related injuries
  • Whiplash
  • Headache and migraine
  • Muscle and tendon Injuries
  • Joint pain
  • Arthritis
  • Pre and post-natal conditions
  • Post-operative rehabilitation
  • Tempero-mandibular joint dysfunction
  • Postural re-education
  • Pelvic floor weakness/ dysfunction
During your initial consultation your physiotherapist will take a detailed history of your injury or condition, and conduct a comprehensive physical examination. They will then advise you of the appropriate treatment. Strategies will be provided to assist you with ongoing management of your condition, including postural and ergonomic advice, appropriate stretching and strengthening exercises and ways to improve your overall health and well-being. You can expect to be treated with the utmost care. We pride ourselves in providing the best standard of treatment and aim to get you back to feeling great as soon as possible!

Your treatment will vary depending on the assessment, extent and severity of your injury/ symptoms. Physiotherapy may include any of the following:

  • Joint mobilisation
  • Massage
  • Dry needling
  • Ultrasound
  • Exercise therapy
  • Clinical Pilates
  • Taping
No. You do not need a referral from a doctor to see a physiotherapist. However, if you have seen a doctor or other therapist a letter from them detailing any investigations they’ve performed or treatments they’ve already tried is useful. Please bring along any tests you’ve had (such as xrays) as they can assist us in providing you with an accurate diagnosis and treatment plan.

Not a problem at all! All new clients are required to attend an Initial Assessment, where your physiotherapist will take a thorough history of past or present injuries and determine your health and fitness goals. From there they will undertake an assessment of your spine and core muscles, using a real time ultrasound scan. You will then be taught the correct way to activate your core muscles, before beginning your exercise program using the reformer, trapeze table as well as other pieces of gym equipment. If you have not had any core stability experience you will then likely need to attend several one-on-one sessions to ensure you are safe using the equipment and learn the exercises correctly before joining a class.

Our Clinical Exercise Classes are small and personalised, with a maximum of 4 people per class, allowing for more individualised attention. All sessions are run by Physiotherapists. We also offer 2 on 1 sessions or individual sessions.

Yes. There are facilities to shower. Please bring your own towel.
There is ample street parking on Dow Street or in the parking bay on Beach Street. Alternatively there is 2-hour parking on Rouse Street. We are located approximately 1km from the end of the 109 tram line. There are also bicycle hoops along Beach street if you choose to ride your bike.

Prices effective from 1st August 2022

Physiotherapy Services

Initial Consultation           $130
Standard Consultation     $90
Long Consultation            $130

Pelvic floor Physiotherapy

Initial Consultation  (1hr) $190
Review (40mins) $140
Review (20mins) $100

Post Natal Check (1hr) $190

Hand Therapy Services

Initial Consultation (40mins)  $140
Review (30mins) $110

Clinical Exercise Services

Initial Assessment                                 $130
1:1 Clinical Exercise Session                $102*
Clinical Exercise  Group Class              $48

Block of 10 group classes                     $400     (Note group discounts are non-refundable and credit expires 2 years after date of purchase.)

*Bulk discounts apply – please contact us on 9681 7255 to discuss

*Note all services including Clinical Exercise sessions can be claimed on Private Health Insurance

 

Massage Services

30 minutes       $80
45 minutes       $105
60 minutes       $120

 

Dietetic Services

Initial Assessment (1hr) $150
Review (30mins) $90
Review (45mins) $110

 

TAC/ workcover or NDIS clients: If your claim is rejected – you will be responsible for the cost of the treatment.  If your claim doesn’t cover 100% of our fee you will be responsible for the gap payment.

Medicare EPC Plan: Treatment is to be paid in full at the completion of the appointment.  We will process the claim on your behalf with Medicare.  Medicare will pay directly to you the claim amount upon approval.

If you need to cancel or reschedule an appointment, we require 24 hours or fees may be charged. We will always assess each situation individually, but ask that you give us as much notice as possible so that classes can be filled from our waitlists and other clients offered appointment times.

Payment is to be collected at the end of each appointment and at times we may ask for a pre payment for confirmation of the booking.  Where a client needs to reschedule a pre paid appointment the payment will be transferred to the new appointment time as long as at least 24 hours notice is given.

If you miss or cancel an appointment with less than 24 hours notice you will be charged 50% of the cost of the treatment for Physiotherapy, Remedial massage and Dietitian appointments and 100% of the cost for Pilates Group classes & individual Pilates appointments.  

Medicare, Workcover and TAC do not pay for missed appointments or appointments cancelled within 24 hours of the appointment time so you will have to pay the cost personally.